Our contact details

Name: The Atlas Foundation

Address: Chargrove House, Shurdington Road, Cheltenham, GL51 4GA

Phone Number: +44 (0)207 043 2232

E-mail: admin@theatlascharity.org

The type of personal information we collect

The information we collect from you directly or from third parties we work with may include:

• Personal identifiers, contacts and characteristics (for example, name and contact details)
• Contact preferences
• Bank account details for setting up a regular direct debit
• Credit card details for processing credit card payments
• Taxpayer status for claiming Gift Aid
• Date of birth or age
• Gender (e.g. for event registrations)
• Social media handles
• Your employer and your position at the organisation
• Your interests
• Connections to other key supporters or organisations

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• You made a donation or payment
• You signed up to our newsletter
• You engaged with us on social media
• You engaged with us via email, telephone, or by post
• You registered with us as a supporter or volunteer
• Your contact details are in the public domain

We also receive personal information indirectly, from the following sources in the following scenarios:

• You made a donation via a third-party Giving Platform (e.g. Just Giving)
• You have been referred to us by another individual

We use the information that you have given us to

• Process donations we may receive from you
• Thank you for your support
• Keep you up to date with news about our work and ways to support us
• To fundraise
• To keep internal records relating to donations, feedback or complaints
• To invite you to participate in surveys
• To contact you where you have been identified as a contact for an organisation and we wish to contact that organisation
• To analyse and improve the content and usability of our website
• To analyse the personal information that we collect about you and use publicly available information to better understand your interests, preferences, and level of potential donations
• To assess your personal information for the purposes of credit risk reduction or fraud prevention
• Where we are required by law to disclose or otherwise use your information

We may share this information with our partner funds only if you have donated or otherwise made any interaction with that fund and we believe they have a legitimate reason to access your information.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting admin@theatlascharity.org

(b) We have a contractual obligation

(c) We have a legitimate interest.

How we store your personal information

Your information is securely stored.

We keep the personal information we hold about you for upto 6 years. We will then dispose your information by permanently deleting your personal information from all our records.

Website analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. For more details, please read Google’s Analytics overview.

You can always opt-out of Google Analytics cookies by Google’s opt-out tool.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at admin@theatlascharity.org if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at admin@theatlascharity.org.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk